PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Sep 30, 2022

Always an incredible experience. Carol, Joe, Zach, Taylor, and Jacob were all awesome. Our 3rd Mercedes’ experience with Carol.

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Facebook Sep 30, 2022

Sales person Carol is great

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Google Sep 24, 2022

Very convenient and responsive

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Google Sep 23, 2022

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Google Sep 17, 2022

Very friendly service from Corey Repair was done in timely manner Great communication Easy loaner pick up Very satisfied

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Google Sep 6, 2022

Great service. Mark is the best

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Google Sep 2, 2022

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Google Sep 2, 2022

Mercedes Benz of St. Charles always does a great job on my car. I live close to the other Mercedes-Benz dealerships and I drive all the way to Saint Charles because you can always count on them. Brad is a great person in service and is always willing to work with you and help you with any of your needs. You’ll be happy to work with them!

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Google Aug 31, 2022

My experience with Mercedes Benz was amazing. Everyone from my sales rep to the finance manager were very professional and easy to deal with. Even other sales personnel came and held conversations with me to pass time while waiting as they prepped my vehicle to take home. My sales rep Tom Karsakis was extremely professional and kind. He made me feel like I was the only customer in the building, as if I were his top priority. He was incredibly informative. He explained everything about my car in detail and demonstrated everything it could do. This is my first Mercedes ...

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Cars Aug 30, 2022

Dean has been my main guy in the service department when it comes me getting my Mercedes-Benz GLE serviced. He has a great attitude and an even better sense of humor. Always a pleasure to work with. He replies to my questions in a timely manner and is very accommodating. Highly recommend.

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DealerRater Aug 27, 2022

They have always been friendly, responsive, knowledgeable and willing to get the job done in a timely manner

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Google Aug 26, 2022

It was awesome thanks Jake

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Facebook Aug 24, 2022

A pleasure to deal with and the best car buying experience I have ever experienced.

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Google Aug 23, 2022

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DealerRater Aug 22, 2022

Craig with Mercedes Benz of St Charles is the most professional and compassionate person I have ever had the pleasure of working with. I have purchased three SUVs here and will continue to purchase my vehicles here. Craig and his team make you feel welcome, appreciated and right at home here. Five stars!!

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Google Aug 17, 2022

I have ordered several parts and have had a great experience! Evander personally has taken a interest in making sure the correct parts were ordered and have realistic time frame in arrival! Will be back!

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Google Aug 17, 2022

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Facebook Aug 16, 2022

Gregg Gentile was great to deal with. I have been looking for this vehicle for a long time and it's a dream come true to have found it and for Gregg and company to have it ready to go for me and make the buying experience so pleasant. Thank you!

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DealerRater Aug 16, 2022

Service department addressed my issue in a timely manner and provided a loaner vehicle. Car drives great!

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DealerRater Aug 14, 2022

Mark M was fantastic for getting the repair done as quick as possible! Truly a reputable company!

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Google Aug 4, 2022

I went with the friend of mine, I wish I can afford a Mercedes-Benz the sales people and office workers are very nice to their customers due to the fact they spend lots of money on their cars and the dealers treat you like you are walking the red carpet which I thought was unbelievably fantastic

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Cars Aug 3, 2022

From the minute we walked In We were treated like royalty. Craig Falkenthal and Taylor knew the answer to every detail and question concerning the car. They were so professional . I would recommend this dealership to everyone. They never rushed us . We were there so long discussing options , they brought in lunch for my husband I. We brought our standard poodle with , and they even had treats for Larry , and put out a bowl of water. Every need was met . Dealership was as clean as could be, the buying process was seamless. I had never seen the electronic signature pad ...

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Google Aug 1, 2022

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Google Jul 13, 2022

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Google Jul 11, 2022

Brad went above and beyond, making sure I was taken care of. Needed an oil change and other dealers said it would be a 3 week wait minimum. I would HIGHLY recommend this service department and will frequent it as often as needed and possible. Thanks again Brad. 10 stars

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Facebook Jun 30, 2022

Friendly, fair no pressure sale.

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Google Jun 26, 2022

The best sevice. Very professional and efficient. Service was fast, well done. Ron in service is the greatest

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Google Jun 25, 2022

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Google Jun 22, 2022

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Facebook Jun 19, 2022

Extremely courteous Explains everything

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Facebook Jun 18, 2022

From sales, to service, to technical assistance, Mercedes-Benz of St Charles delivers an impeccable experience.

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Google Jun 17, 2022

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Google Jun 16, 2022

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DealerRater Jun 11, 2022

This is the first time I’ve brought my car in for service, a helpful technician showed me where to pull the car in, another got me squared away. Everyone so kind and efficient. I was told the fix would take about 1 1/2 hrs and that was exactly right.

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Google Jun 4, 2022

Very professional and my agent looked out for me and addressed my concerns.

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Google Jun 3, 2022

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DealerRater May 22, 2022

Fantasize service! Polite and super fast! Will definitely be back! No issues and everything was addressed

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Google May 19, 2022

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Google May 14, 2022

Want to say a big Thank you to Samer Girgis ! best experience, good deal !

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DealerRater May 13, 2022

Easy to do business with and extremely customer focused. Very professional service and repair professionals.

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Google May 12, 2022

Exemplary service from Gregory back in September 2021 and now at my 10k service, Dean and Angelo made it so seamless and easy. I appreciate you guys and extremely happy with MB in St. Charles.

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Facebook May 12, 2022

As always, Dean does an outstanding job! He’s the best!!

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Google May 4, 2022

MB of St.Charles is the perfect place to buy a car because of people who work here and the service they do! My husband and I bought a car a couple days ago and we are so happy with our purchase. All our experience was so smooth from the beginning. We are grateful to our Salesperson Mr.Andrew. He is very professional, friendly and easy going person. It is a pleasure to talk to him. He did everything the best for us. It is a hard time to get a new car with the necessary equipment due to the ...

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Cars May 3, 2022

The General Manager assisted me with the purchase of my car which was coming off lease. He had my interest at heart when he didn’t have to.

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Google Apr 30, 2022

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Google Apr 29, 2022

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DealerRater Apr 24, 2022

Dealership always provides exceptional service. I would never go to any other MB dealer for my car.

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Google Apr 23, 2022

Great employees very helpful

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Facebook Apr 22, 2022

The service is always incredible, especially this last time. They are always very accommodating and helpful and go out of their way to work with you. I highly recommend.

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Google Apr 20, 2022

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Facebook Apr 16, 2022

always nice to have a dealership that you can count on. jake in service always gave me status for my car service

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Google Apr 12, 2022

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Google Apr 12, 2022

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DealerRater Apr 9, 2022

Craig Falkenthal and Taylor (delivery) were outstanding to deal with throughout the process. Craig's friendly demeanor makes you feel at home as soon as you walk in the dealership. Taylor is the most knowledgeable "car tech guy" I've ever met--he knows these cars inside and out and truly cares about the customer experience. We would buy again from them in a heartbeat. Awesome service all around.

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DealerRater Apr 8, 2022

Convenient, quick analysis, loaner car during service. Washed and vacuumed car as an extra perk.

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Google Apr 7, 2022

MB of St. Charles is the reason I will continue to stick with Mercedes. I came in about 1 month ago to get an interior rattle and potential air leak in my pano roof looked at on my 2019 GLC. The experience was smooth and efficient from the beginning, but the icing on cake was when I picked up my car. Upon pickup, I wanted to simply purchase a license plate frame from the parts department and had a poor experience where I had to awkwardly stand there with no acknowledgment or greeting while watching two employees had a casual non-work conversation. ...

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Cars Apr 2, 2022

Bought a used car they treated me as if I was buying a new car. Carol was great the experience was trouble free they will not sell you junk

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Google Mar 31, 2022

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Cars Mar 25, 2022

Brought our GLC in for scheduled maintenance but the car had additional issues. Mark in service saved me over $1000 by signing me up for an additional pre-paid maintenance package that saved me a lot of money. He also didn't charge me for a repair that was common to this car that would have been additional huge expense. I trust St. Charles Mercedes. They are honest and keep you in the loop at all times. 5 Stars. Awesome job!

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Google Mar 24, 2022

George was very pleasant and efficient!

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Google Mar 22, 2022

Thanks to Jake and His manager for all the communication and suggestions and get the things done, also appreciates to cover the vent valve issue under warranty

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DealerRater Mar 22, 2022

Great service department with an outstanding staff. Love working with Dean. He is knowledgeable and always has a smile on his face.

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Google Mar 8, 2022

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Google Mar 3, 2022

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Google Mar 1, 2022

Our sales guy Samer was amazing! He guided us every step of the way!

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Google Feb 23, 2022

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Google Feb 21, 2022

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Cars Feb 16, 2022

Dean was my Service contact. I have been with Dean for every visit and Service appointment. He is professional, caring and definitely takes care of my vehicle appointment for service. He had guided we with regards to what service appointments I need and when they are necessary to keep my car in top condition. Thank you to all who make Mercedes Benz in St. Charles a great experience. I often need a loaner vehicle and they provide one with ease and courtesy! Appreciatively Pat and Bob

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Google Feb 15, 2022

Bought my car from here. Outstanding service. I live in Downtown Chicago so I took my car in for service at MB Chicago and they basically told me they couldn’t figure out an issue and gave me a bunch of BS answers telling me that nothing is wrong. Took my car to St Charles and they figured it out and fixed it in 2 days.

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Google Feb 13, 2022

I brought in a Mercedes Benz that I was thinking of purchasing from a private party. It was called a "pre-purchase inspection". The mechanics went over the car completely and gave me an honest assessment of the car. I'm glad they did. Even though the car drove like a dream, the mechanics found many major items wrong with it that only a Mercedes dealer could fix. Without this inspection, I would've bought the car and been completely unaware and would've spent thousands in repairs. I thank the mechanics and service writers for their professionalism and ...

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Google Feb 13, 2022

I needed to get my new Sprinter based motor home in for service because the engine warning light had come on. Mark got me in quickly and the service department resolved the issue. Appreciated Mark’s professional and courteous service.

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Facebook Feb 3, 2022

Everyone was very professional and I love my vehicle!

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DealerRater Feb 2, 2022

Thorough diagnostic procedures and quality repair combined with the service advisor Mark's communication kept me informed. Excellent service experience.

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DealerRater Jan 31, 2022

Overall good service maybe improving the waiting time for an advisor will be gladly appreciated

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Facebook Jan 28, 2022

The entire staff couldn't have been nicer, friendlier, or more informative.

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Google Jan 23, 2022

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Cars Jan 21, 2022

My family has purchased and serviced several Mercedes over the years from MB of St Charles and we are always very satisfied with their efficiency and professionalism ...and honesty. Mark Pontrelli is top-notch.

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Google Jan 20, 2022

Awesome experience everybody treats customer like gold

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Google Jan 17, 2022

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DealerRater Jan 4, 2022

Great service, as always! Very thorough and my car came back clean as well. I appreciate the attention to detail with things going on with my car.

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Google Jan 4, 2022

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Google Jan 2, 2022

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Google Dec 30, 2021

Andrew and the staff at MB of St Charles were really great to deal with. The whole experience was stellar and I will continue to do business with them in the future. It does not matter if your spending $15,000 or $150,000, they treat people very well. Thank you!

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Google Dec 21, 2021

Only dealership in Chicago that will touch a smart car.

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Google Dec 12, 2021

Excellent place to buy a car. Carol our sales lady and Gene were a pleasure to work with...

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Google Dec 10, 2021

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Google Dec 6, 2021

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Cars Nov 21, 2021

Made buying a car actually enjoyable. Worked with us on pricing and made sure we understood the process while acquiring the car we wanted.well done

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Google Nov 20, 2021

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Google Nov 19, 2021

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Cars Nov 18, 2021

My service experience was very satisfactory. Mark my service technician explained every option I was afforded. I was given a new MB SUV for my loaner vehicle.

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Google Nov 18, 2021

Great experience. All staff was very considerate of me having a baby with me and offered to help in anyway possible to get me in and out as quickly and easily as possible. Explained what was going to be part of the service and did not push towards anything “extra”, unlike other dealerships I have been to. Great service experience.

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Google Nov 7, 2021

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Google Nov 7, 2021

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Google Nov 6, 2021

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Google Nov 3, 2021

Outstanding support for purchase of newer car. From sales person to used car manager to financial individual all made the experience very easy and a pleasure. This is the 5th Mercedes I’ve purchased from Mercedes Benz of St. Charles.

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Google Nov 1, 2021

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DealerRater Oct 29, 2021

Excellent Customer service. Mark Matuszewski is always very helpful when we bring our Mercedes Sprinter in.

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Google Oct 29, 2021

Everything was ready, finance department is the best I have seen. Everyone was on top of their game.

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Google Oct 27, 2021

Great service!!!!!!!!

Mercedes-Benz of St. Charles 41.9141622, -88.3414.