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As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Great experience with Joel, Tom, Gene, and Jacob!! Thank you for making this a positive experience for me.
Appointment was on time, loaner was ready and waiting and all went smooth. I was in and out in less than 15 minutes. And was contacted as soon as the car was ready for pickup which took just a few minutes.
Mark M took excellent care of me with his fellow team members. Every employee I came in contact with at the dealership were friendly and willing to assist.
Can’t say enough nice things about the service department. I wouldn’t think of anyone else other than Dean and team service our vehicles.
Everyone was helpful and the service was done promptly. Marc was very knowledgeable. I’ll certainly be back if I ever need anything.
The staff was acomodating to me, my husband and our baby. They explained everything, took us for a test drive while talking about the car features, and finally got us outta door in 2 hrs with a wonderful car.
Their service is outstanding. I bought my GLK there 11 years ago - they have serviced it for me throughout this time, and I have been thrilled with the quality and personalized touch!
I always have a great experience when I come in for service and if I have questions. Thank you.
Samir is the best car dealer I've experienced. He was very helpful and professional. He made me feel great about my purchase of my 2020 Mercedes Benz GLA. I am truly a lifetime customer of his. Thank you very much Samir
Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan.
If you’re in for service, Mark Matuszewski is your best choice. Always let’s you know what’s need to repair your vehicle and no pressure to have recommended service done. I never leave their feeling like I was taken advantage of. A great feeling that makes you want to go back when a new car is on your mind. Thanks Mark for the great service.
Very quick turn around and excellent service.
The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return.
Our 1st Mercedes-Benz was purchased with Carol Bucaro's fantastic help. She was extremely helpful and caring. And, most importantly, there was not a hint of pushiness. Best car purchase we have ever had.
Gregory was a delight to work with, easy and helpful, not pushy. Not aggressive at all, eager to please and I would come back and refer my friends. Thanks Gregory and St. Charles MB
Brad is the most helpful service advisor I have delt with at any car dealership. Highly recommended.
However there aren't many complaints for this place but my recent experience kind of made me mad. I have purchased vehicles from here and I get all my vehicles serviced here. We know few people at this place and thought would be able to get the best possible deal from here. I just purchased a 2020 C class basically 0 mile for my daughter and paid the sticker price since there was no room for any negotiation. There were 3 same vehicles to choose from and I did. A week later the other 2 vehicles were marked down in price.....Specials $5,000 off the ...
Had great experience. Very polite and great customer service. Me and my husband Samson, came here to get one Mercedes but end up buying 2 due to their trustworthy and helpful nature. Gregg helped us in everything, from looking for the car and getting everything taken care of. Keep up the good work.
Excellent Service and Service Manager Is Very Knowledgeable and Kind
Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally
We Recently purchased a Mercedes from Andrew. We stopped in just to take a look. He was great to work with. No pressure. He answered all our questions. Went home to think about it… texted him with additional questions which he promptly answered. Once we decided on the vehicle he had everything prepared for us… he definitely made the process super simple for us!!
We recently purchased a Mercedes from Andrew. I have to say it was the easiest and fastest car purchase we ever made!! Everyone was Awesome to work with!!
Five stars experience
It was perfect. Everyone takes very good care of us.
I had a great experience at this dealership. Tom was my salesperson. He made me feel at ease and added value to my purchase. At no point did I feel overwhelmed or pressured. I highly recommend.
Tony parts specialist is the best and very Professional my go to Benz Dealer. 🌟
As always they picked up our car and actually fixed it and brought it back all in the same day!
When you shop at a high end dealership, you expect the best of treatment and care, they did not disappoint.
Service with a SOUTHERN hospitality feel!!! Made me feel as if I always part of the family!
Nice place, great work, car washed, on-time return.
Good service, completed on-time
Mark was awesome and addressed all of my concerns, and kept me in the loop throughout the process.
Andrew Sofiakis is an awesome sales specialist!
Fantastic dealership and outstanding service department
Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone.
The service is always wonderful...communication is great! I always know upfront the service.
Taylor was awesome!! We bought our car from this dealership a year ago and our Mercedesme app was not working. We had tried to get it to work a couple of times before from the agents there but we were left with no answers. This time when we took our car in for a scheduled service, we were fortunate to find Taylor (who was not our service agent) who knew so much about everything! He was a Godsend when we have been struggling with this issue for the past year. Taylor was informative, caring, professional, hard-working and extremely humble. He ...
Fast and friendly service. Mark kept me up to date on progress and procedures throughout my visit. Follow-up texts checking on my satisfaction were appreciated.
Being a Senior Citizen, it is especially helpful when I walk in and they seem to remember who I am and are always warm in their greeting and very helpful in answering any questions, no matter how insignificant my questions may be, Bill Tom and now Corey, seem to understand that they have to "hold my hand" a little bit. I appreciate their patience.
Efficient visit and had good dialogue. Service advisor went above and beyond to address issues on a month old GLS450. I appreciated the follow ups, now just need to wait for a part!
The service experience was great at Mercedes of St. Charles. I didn’t feel as if they were trying to sell me unnecessary products. They were very accommodating to my service needs.
I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day.
I worked with Samer to buy my used C-300. He was one of the most professional, kind, and knowledgeable salespeople I have ever worked with at a car dealership ever. Cannot recommend him and Mercedes of St. Charles enough. Wonderful service and incredibly hospitable. Make sure you see Samer for a guaranteed great experience!
The service department was most helpful when I needed new batteries for my Benz remote.
Carol did a great job helping get the price I wanted. She was very helpful and professional!
Great overall. Good loaner, easy process. I did ask them to remove the license plate frame on the rear that was from the original dealer because it had screws chipping the paint job and they forgot to do that for me so I did it at home. Took me over an hour, since Im not a mechanic with all the tools. Otherwise, they took care of everything. I will bring all my MB business to them.
Corey Weaver was especially attentive and supportive. A very good rep for your dealership. Earlie, we were unable to reach anyone by phone. No one answered. I was Corey that met my wife and handled everything. Much appreciated.
Yeah, they sell Mercedes-Benz, but the people make it all work.
I have always had a great experience at M-B of St. Charles and this was no different.
Samer was extremely accommodating and nice to work with. This was our first Mercedes and we are so excited! Greta experience. We will definitely recommend people your way.
We purchased a C 300 and after my wife drove it for a few days she realized it was not what she wanted. Basically it was to small and did not give her the ride she was looking for. I called our salesman Andrew and he said that making us happy was his goal and he'd would do whatever he could to make that happen. We live 21/2 hours away in a different state but we went back to see if there was another car that my wife would love. There was, she had her eye on a E 400 that I ...
Mark is very professional and trustworthy! We service all our Mercedes at this dealership. I request that the senior technician work on the cars and Mark honors this request.
Everyone there was so helpful and nice. No high pressure sales. Very nice collection of cars, well worth the drive.
Any dealership that wants to be the best they can be should take a close look at this one! Excellent place! Keep up the good work guys! Thank you!!!
Very Very Nice people! Had a great experience wich ended up with a new car in my garage:) Thank a lot to Tom and Taylor, you guys did a great job!
Excellent place to purchase a used car. Very professional car dealership. Tom is the best and would recommend him.
Corey in the service department was great! I popped in for a light bulb repair and he had it taken care of in 30 minutes, and they washed my car. Great service.
Samir was very helpful and answered all of my questions and the financing manager helped find financing for me even with a new mortgage. Samir also went to bat for me when there was a minor issue with my used car the next day and they had it taken care of with no cost to me.
As always, great service...
Outstanding service and attention to detail! They all went out of their way spending time with me to be sure I understood the technical aspects of the car... even to the point of coming to my house to ensure all was OK!
I enjoyed speaking with Greg Gentile and doing all of the car purchasing process through him opposed to having to actually go into the dealership and wait for hours to get this done. I got approved for everything overnight and I was able to pickup my vehicle and complete documents for my lease within 2 hours. I got an amazing deal for my current vehicle and I couldn't be anymore happier with my first luxury vehicle. This is definitely the first of many, so I highly recommend stopping by at this dealership.
I bring my autos here because they truly act on the slogan "the best or not at all".
Mercedes-Benz of St. Charles is an excellent dealership. It has a great selection of vehicles. The Sales and Finance teams are first-rate. The service department is dependable and takes great care of the vehicles. Highly Recommended!
Great location, Carol Bucaro is very profesional and doing great job!
MB St. Charles is a great dealership and shop. Always helpful and candid.
Awesome Service and Knowledgeable techs. I had my E350 taken in for B service and I was told about a 100 buck discount online. That was awesome and a loaner vehicle was readily available. This dealership has some great service prices. Will definitely be going back
I recently purchased a new car from Mercedes-Benz of St. Charles and it was a wonderful experience! Craig the GM is great to work with. He got everything started for me and he stayed involved from start to finish. Zack in sales made everything easy and Taylor has been a lot of help with questions about the car itself. They make customers feel that they have a team supporting them. I signed up for the pre-paid maintenance plan which saves money on scheduled maintenance. We're very satisfied!
Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!
I purchased a certified Mercedes from this dealer but live in another state. I worked with the salesman to discuss the car and look it over using Facetime. I had a number of questions and asked to see several documents concerning their certified inspection, etc. The salesman was polite and quickly responded to all my needs. When picked up the car everything was in order and they had detailed the car for me. After the sale they followed up to see if I had any issues or questions. Overall, an organization that provides a level of service and professionalism you ...
Everything went as scheduled - there was some recommended service options following the Service A visit. Dean reviewed them with me and explained the risks if the recommendations were not followed in a timely manner. Very professional and helpful!
I recently purchased a used vehicle from MB of St Charles. As far as car buying goes it was as good as it gets. I worked with Gregg Gentile and it was quick and easy. I would definitely buy from them again.
My sales man was very polite and explained everything. He treated me like a daughter even though we are the same age. He was very respectful and thoughtful because I hadn't purchase a new car in over 20 years.
Timely and through repairs.
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