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As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national pre-owned car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and pre-owned cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Pre-Owned Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Once again, MB of St. Charles treated me like a friend. Marco and Ron got it done promptly and at a fair price.
Parts service department was great. Anthony Edwards was extremely helpful, knowledgeable, professional and friendly. He did a phenomenal job finding the part I was looking for. Big thanks goes out to Anthony
I really appreciated the treatment I received while purchasing a car from MB of St. Charles, Efficient, professional and courteous. Highly recommend dealing with them, I will again.
If you’re in the market for a Mercedes, you can’t go wrong with this dealership. Every single person (Heather, Mike, Gene, Taylor, et al) that I dealt with during the purchase of my car was incredible. And I have to give the biggest shout out to Heather Heart. She spent time to help me find exactly the car that fit my needs. I felt the least amount of pressure to buy a car here that I have ever felt at any car dealership. I wouldn’t hesitate to return here to purchase another car, and I’d recommend ...
I just have to start out by giving Heather Heart a huge THANK YOU!!! She was very responsive and helpful. This dealership really does provide great customer service and no gimmicks. I appreciate the attentiveness to my needs as well as the vehicle I purchased. When I’m ready for an actual Mercedes I will be going here and nowhere else!!! Mike and Joel were also very helpful. Hell everyone that worked there was nice and not because they need or want you to buy a car, it’s because they pride themselves on having a good reputation and building ...
I use Mercedes-Benz of St. Charles because they are able to service my Metris van. Above all Mark in service always comes through for me. Every time he provides first class service, and he is a man of his word. Excellent job.
Great parts department. Tony is extremely knowledgeable and helpful. Keep up the good work.
This is our third purchase here! Every person we had help us here couldn’t have been more accommodating and professional, pleasant experience all the way around.
Very Happy with St. Charles Mercedes. Just picked up our 2024 GLS we ordered and we love it. Everyone is great especially Graham Swidenbank and Taylor Rogers. Thanks again for another great experience buying from your dealer.
Excellent job by Mark Matuszewski in Service. He is the reason why we use this dealership
In February '23, found an Audi A6 at the dealership. My vehicle had been totaled in an accident. Worked with the dealership long distance from New York. Paul, my salesman, tried to be patient as the insurance company worked out the funds to purchase a new vehicle. Gene Woods, on the other hand, was rude and condescending. Maybe dealing with a woman made him feel superior? Had several communications with him as the paper work had to be faxed to him. He became frustrated as it was tying up the fax/printer. After the documents were successfully emailed, I noticed that ...
Fast service and friendly service providers. I recently moved into the area and I am happy to have found a quality dealership. Thanks for the great experience.
This is a fabulous dealership! Our sales experience was excellent. True transparency and not a hard sell. Took us some time to find the perfect car, but we are so happy with the car we purchased. A product specialist is also available after the purchase to teach you all of the features. He syncs your phone, seats, navigation etc. which made the experience even better. Thank you to all that made this such an enjoyable experience!
This place is your place to buy your first Mercedes Benz. Staff from sales to manger to finance to tech all are working as team to make your experience better. They are mindful of your need and work beyond your expectations. I had very pleasant time buying my first Benz at StCharles. I highly recommend even if you are living far from this location. It will be worth to drive there.
Paul was great! He went above and beyond to accommodate. He was very receptive and made communication easy. Highly recommend him!
Expedient, knowledgeable, and great professional customer service. They take great care and service to my Mercedes .
I always bring my Mercedes for service at Mercedes of St. Charles because of the excellent service . My service advisor Mark M. Is very knowledgeable and courteous.
I always service my car here.....great and warm people. They are patient, would explain things, and provide options.....so far so good 👍
Our second purchase in the past 6 months from St. Charles Mercedes Benz. Best car buying experience from the entire team. We will never go anywhere else to purchase a vehicle
I recommend this store. The employees are very kind and responsible. Special thanks to the sales specialist Paul Sidorski, he is the best. We are very satisfied with the purchase. thank you very much. good luck to you
Going to Mercedes Benz of St Charles is the best dealer experience I've had, ever. I would even say this is the best Mercedes dealer in the area. Every time I've had to come into this dealer, all of the staff is friendly, nice, and helpful. I always leave with ease when dropping off my vehicle here for service. This dealer is so fast and puts so much detail into their work. I normally work with Brad or Jacob when coming in and can say, I appreciate that they both have always done an awesome job at making ...
Excellent dealer. Very friendly and welcome ppl top down. Paul was very informative and helpful. Buy your next vehicle from them!
My car had water damage that was very hard to get out. Jacob made sure it was done right.
Very professional and informative
Friendly, low pressure sales and a great product!
Was traveling thru and my Sprinter had a problem. Brad made room in the service schedule for a same day repair that got us back on the road. First class professional service. Would definitely use them as my regular shop if I lived closer.
The Dealership is Top Shelf and the service personal is extremely hospitable Definitely not your stereotypical Mercedes Benz Dealership. Tony and John is the best with customers. I drove from far and see Saint Charles is a great place to get a Mercedes Benz serviced. Thank you John
Very professional dealership. Highly recommend.
Mark M in service is hands down the best service advisor that I've dealt with at any dealership anywhere. He consistently goes above and beyond in providing information and assistance. Thanks Mark!
My car Purchase was absolutely straight forward. Paul was fantastic, everyone was easy going and more than willing to help. Very stress free environment
Andrew made the time there great. He solved the concerns I had with my vehicle
Paul was very helpful and great to work with.
I was really stressed by Acid reflux issues with my newborn and had consulted Chief Dr Lucky. He gave us a thorough consultation and the medicines were equally effective. In a couple of weeks there was big improvement in my son and we are very pleased with the progress. We cannot thank Chief Dr Lucky enough. Highly recommended. Email [email protected] WhatsApp +2348132777335 Facebook page http://facebook.com/chiefdrlucky
Outstanding performance service is next to none number one in my the service manager Ron , should be followed by all managers of his outstanding performance in the role that he is Dedicated to his customers and his team waiting to pay off the current Mercedes Ione so I can go back with confidence and purchase another one wall. Do you want the best ! go to Saint Charles Mercedes Benz .
Really enjoyed the buying experience with Greg and GM ,and the service manager who helped to make me satisfied with new cat and taught me how to use with all the new technologies.
I took my smart car in for maintenance, every employee was very nice and professional throughout the process. The service took a few extra days but I didn’t mind because they gave me a nice loaner vehicle and I appreciated their thoroughness. Thanks for the great service!
Always the best!
Their service was great, would highly recommend.
I drive over an hour just to be serviced here! Everyone is wonderful here. Excellent customer service
I saw a car I was really interested in. Paul set me up with a test drive. He had the car ready when I got there. The car was great and ended up purchasing it. Fast and smooth transaction. Great cars at this dealer.
This place was outstanding, I've been looking for a GLC for at least a month. This place had the best price around for the car I was looking for. Paul was great to work with, had no problem talking through text to get to the final number. He understood im a firefighter and when I come in I just want to pay and be on my way. I was probably at the dealer no longer than 45 minutes, and the car is absolutely beautiful. I've dealt with many dealerships through my hunt for this car, and it was an ...
No pressure on sales. The car was as clean as they said it was. Very quick on sending the extra key fob that we needed
Everyone there is professional and courteous . My experience was smooth and pleasant.
We received phenomenal attention and treatment from Paul Sidorski. It was by far the best car buying experience we had over the years. Thank you very much, Paul!
Much gratitude and appreciation for your staff for their speedy and efficient services. I was able to complete the transaction timely thanks to the attentive and alert staff presence. I would especially like to commend Taylor, Paul and finance manager for professionalism and superlative skills.
Had my Mercedes Sprinter RV serviced here. They did a great job and took care of my oil change and check engine light. Service is always first class.
Great service on my Mercedes Benz Sprinter 3500. I would recommend them to all MB customers.
Been using the parts department at work for a number of years. Solid Benz parts department full of knowledgeable staff.
Thank you to Andrew and Taylor and the entire staff at Mercedes-Benz of St. Charles for helping my wife and I with our recent vehicle purchase. Andrew was excellent at answering all of our questions and making my wife and I feel confident with our new purchase. We never felt pressured at any point during the purchase process. Thanks to Andrew, my wife and I ended up with our vehicle exactly as we wanted it. Taylor was also very nice and helped explain the vehicle in detail to us. He was very patient and professional. I would highly recommend Mercedes ...
The okay: This dealership has done two services on my 2021 C63s AMG Coupe. They were recommended to me by someone I trust, so I figured they'd take care of my vehicle well. Both services were done (as far as I can tell) the way they should be and were completed within an appropriate amount of time. The first time there was no AMG tech so it was delayed a bit, would have been nice if they'd let me know that before I actually got there but they were pleasant and courteous. The bad: I don't drive ...
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area.
Car didn't work for me but the salesman was very friendly and courteous. Spotless show room but what else would you expect from a dealer of this caliber.
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous.
Just purchased a 2012 Jeep wrangler from Paul. Very organized system. I have never bought a vehicle before looking it over and test driving it. He became my eyes and described the vehicle perfectly. Very competitive price. He also set up the delivery for me as I’m 7 hours away. Great experience and I highly recommend. Curt
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic!
Everyone is very nice at the St charles Mercedes. Love my new car, drives great and very comfortable
I would highly recommend going to Mercedes Benz of St.Charles. Greg was very pleasant to work with. He communicated effectively during the whole process, but was not over bearing when it came down to the final decision. Thank you Greg for all your help in getting my family a new vehicle!
I brought my GLC in for a service. The staff was great, prompt and pleasant!
Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people.
Very professional service staff. Always courteous and knowledgeable about all aspects of servicing our car. Provides excellent service assessments.
Recently purchased a vehicle from Mercedes-Benz of St Charles and had a great experience. Worked with Gregg who was fantastic through the whole purchasing process. Highly recommend this team to anyone looking for a new car.
Dean always takes care of all my car needs whenever it needs service.
The service staff at this deal greet you immediately, are friendly, helpful, and very professional. The service I have received so far has been excellent. I feel well cared for, and my car is getting great care.
Very good dealership I would recommend them.
Very busy, short handed and very very expensive. But they did everything they could to get me answers about my car. They were very professional.
Very Satisfied with purchase, service and buying process
Great service! The entire team is always courteous and professional! They’ve always take. Great care of us.
I live close to other dealership but I drive long distance to this place for servicing my car because they are honest in diagnosing the problem and fixing it for a reasonable price and in a timely manner. The staff is very friendly and helpful especially Jacob Thomason was very helpful at my last visit.
Excellent service, Mark Matuszewski is a trusted advisor
Mercedes Of St.Charles Is Awesome ... Especially My Sales Lady Carol... The Service Dept Is Great Also
Excellent service as usual, thanks Dean.
I purchased this new Mercedes GLB 250 4Matic from Mercedes-Benz of St. Charles as a gift for my wife to celebrate our 30th anniversary. The buying experience at this Mercedes-Benz dealership was second to none, and my wife couldn't be happier. I highly recommend Sales&Leasing Specialist Andrew Sofiakis at Mecedes-Benz of St. Charles who provided excellent customer service.
Awesome experience across the board. Tom Kotsakis the sales person was great. He wasn’t pushy and was patience. He made the experience super easy! Zach, the finance manager was great and was very helpful. Lastly, Taylor was awesome at explaining every little detail about the car. High praise for this dealership. Thank you guys for helping me!
My husband and I purchased our first car this past weekend and we have nothing but good things to say about our experience. We've heard of many horror stories when purchasing vehicles so we didn't know what to expect. We were out in less than two hours with a car we love. Thank you to Gregg Gentile for his help throughout this process and making it enjoyable and easy.
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