PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater May 22, 2022

Fantasize service! Polite and super fast! Will definitely be back! No issues and everything was addressed

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Google May 19, 2022

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Google May 14, 2022

Want to say a big Thank you to Samer Girgis ! best experience, good deal !

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DealerRater May 13, 2022

Easy to do business with and extremely customer focused. Very professional service and repair professionals.

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Google May 12, 2022

Exemplary service from Gregory back in September 2021 and now at my 10k service, Dean and Angelo made it so seamless and easy. I appreciate you guys and extremely happy with MB in St. Charles.

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Facebook May 12, 2022

As always, Dean does an outstanding job! He’s the best!!

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Google May 4, 2022

MB of St.Charles is the perfect place to buy a car because of people who work here and the service they do! My husband and I bought a car a couple days ago and we are so happy with our purchase. All our experience was so smooth from the beginning. We are grateful to our Salesperson Mr.Andrew. He is very professional, friendly and easy going person. It is a pleasure to talk to him. He did everything the best for us. It is a hard time to get a new car with the necessary equipment due to the ...

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Cars May 3, 2022

The General Manager assisted me with the purchase of my car which was coming off lease. He had my interest at heart when he didn’t have to.

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Google Apr 30, 2022

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Google Apr 29, 2022

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DealerRater Apr 24, 2022

Dealership always provides exceptional service. I would never go to any other MB dealer for my car.

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Google Apr 23, 2022

Great employees very helpful

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Facebook Apr 22, 2022

The service is always incredible, especially this last time. They are always very accommodating and helpful and go out of their way to work with you. I highly recommend.

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Google Apr 20, 2022

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Facebook Apr 16, 2022

always nice to have a dealership that you can count on. jake in service always gave me status for my car service

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Google Apr 12, 2022

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Google Apr 12, 2022

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DealerRater Apr 9, 2022

Craig Falkenthal and Taylor (delivery) were outstanding to deal with throughout the process. Craig's friendly demeanor makes you feel at home as soon as you walk in the dealership. Taylor is the most knowledgeable "car tech guy" I've ever met--he knows these cars inside and out and truly cares about the customer experience. We would buy again from them in a heartbeat. Awesome service all around.

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DealerRater Apr 8, 2022

Convenient, quick analysis, loaner car during service. Washed and vacuumed car as an extra perk.

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Google Apr 7, 2022

MB of St. Charles is the reason I will continue to stick with Mercedes. I came in about 1 month ago to get an interior rattle and potential air leak in my pano roof looked at on my 2019 GLC. The experience was smooth and efficient from the beginning, but the icing on cake was when I picked up my car. Upon pickup, I wanted to simply purchase a license plate frame from the parts department and had a poor experience where I had to awkwardly stand there with no acknowledgment or greeting while watching two employees had a casual non-work conversation. ...

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Cars Apr 2, 2022

Bought a used car they treated me as if I was buying a new car. Carol was great the experience was trouble free they will not sell you junk

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Google Mar 31, 2022

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Cars Mar 25, 2022

Brought our GLC in for scheduled maintenance but the car had additional issues. Mark in service saved me over $1000 by signing me up for an additional pre-paid maintenance package that saved me a lot of money. He also didn't charge me for a repair that was common to this car that would have been additional huge expense. I trust St. Charles Mercedes. They are honest and keep you in the loop at all times. 5 Stars. Awesome job!

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Google Mar 24, 2022

George was very pleasant and efficient!

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Google Mar 22, 2022

Thanks to Jake and His manager for all the communication and suggestions and get the things done, also appreciates to cover the vent valve issue under warranty

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DealerRater Mar 22, 2022

Great service department with an outstanding staff. Love working with Dean. He is knowledgeable and always has a smile on his face.

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Google Mar 8, 2022

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Google Mar 3, 2022

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Google Mar 1, 2022

Our sales guy Samer was amazing! He guided us every step of the way!

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Google Feb 23, 2022

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Google Feb 21, 2022

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Cars Feb 16, 2022

Dean was my Service contact. I have been with Dean for every visit and Service appointment. He is professional, caring and definitely takes care of my vehicle appointment for service. He had guided we with regards to what service appointments I need and when they are necessary to keep my car in top condition. Thank you to all who make Mercedes Benz in St. Charles a great experience. I often need a loaner vehicle and they provide one with ease and courtesy! Appreciatively Pat and Bob

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Google Feb 15, 2022

Bought my car from here. Outstanding service. I live in Downtown Chicago so I took my car in for service at MB Chicago and they basically told me they couldn’t figure out an issue and gave me a bunch of BS answers telling me that nothing is wrong. Took my car to St Charles and they figured it out and fixed it in 2 days.

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Google Feb 13, 2022

I brought in a Mercedes Benz that I was thinking of purchasing from a private party. It was called a "pre-purchase inspection". The mechanics went over the car completely and gave me an honest assessment of the car. I'm glad they did. Even though the car drove like a dream, the mechanics found many major items wrong with it that only a Mercedes dealer could fix. Without this inspection, I would've bought the car and been completely unaware and would've spent thousands in repairs. I thank the mechanics and service writers for their professionalism and ...

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Google Feb 13, 2022

I needed to get my new Sprinter based motor home in for service because the engine warning light had come on. Mark got me in quickly and the service department resolved the issue. Appreciated Mark’s professional and courteous service.

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Facebook Feb 3, 2022

Everyone was very professional and I love my vehicle!

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DealerRater Feb 2, 2022

Thorough diagnostic procedures and quality repair combined with the service advisor Mark's communication kept me informed. Excellent service experience.

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DealerRater Jan 31, 2022

Overall good service maybe improving the waiting time for an advisor will be gladly appreciated

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Facebook Jan 28, 2022

The entire staff couldn't have been nicer, friendlier, or more informative.

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Google Jan 23, 2022

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Cars Jan 21, 2022

My family has purchased and serviced several Mercedes over the years from MB of St Charles and we are always very satisfied with their efficiency and professionalism ...and honesty. Mark Pontrelli is top-notch.

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Google Jan 20, 2022

Awesome experience everybody treats customer like gold

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Google Jan 17, 2022

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DealerRater Jan 4, 2022

Great service, as always! Very thorough and my car came back clean as well. I appreciate the attention to detail with things going on with my car.

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Google Jan 4, 2022

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Google Jan 2, 2022

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Google Dec 30, 2021

Andrew and the staff at MB of St Charles were really great to deal with. The whole experience was stellar and I will continue to do business with them in the future. It does not matter if your spending $15,000 or $150,000, they treat people very well. Thank you!

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Google Dec 21, 2021

Only dealership in Chicago that will touch a smart car.

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Google Dec 12, 2021

Excellent place to buy a car. Carol our sales lady and Gene were a pleasure to work with...

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Google Dec 10, 2021

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Google Dec 6, 2021

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Cars Nov 21, 2021

Made buying a car actually enjoyable. Worked with us on pricing and made sure we understood the process while acquiring the car we wanted.well done

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Google Nov 20, 2021

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Google Nov 19, 2021

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Cars Nov 18, 2021

My service experience was very satisfactory. Mark my service technician explained every option I was afforded. I was given a new MB SUV for my loaner vehicle.

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Google Nov 18, 2021

Great experience. All staff was very considerate of me having a baby with me and offered to help in anyway possible to get me in and out as quickly and easily as possible. Explained what was going to be part of the service and did not push towards anything “extra”, unlike other dealerships I have been to. Great service experience.

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Google Nov 7, 2021

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Google Nov 7, 2021

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Google Nov 6, 2021

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Google Nov 3, 2021

Outstanding support for purchase of newer car. From sales person to used car manager to financial individual all made the experience very easy and a pleasure. This is the 5th Mercedes I’ve purchased from Mercedes Benz of St. Charles.

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Google Nov 1, 2021

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DealerRater Oct 29, 2021

Excellent Customer service. Mark Matuszewski is always very helpful when we bring our Mercedes Sprinter in.

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Google Oct 29, 2021

Everything was ready, finance department is the best I have seen. Everyone was on top of their game.

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Google Oct 27, 2021

Great service!!!!!!!!

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Google Oct 27, 2021

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Google Oct 25, 2021

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Google Oct 23, 2021

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Google Oct 22, 2021

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Google Oct 15, 2021

Great experience with Joel, Tom, Gene, and Jacob!! Thank you for making this a positive experience for me.

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Google Oct 14, 2021

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DealerRater Oct 9, 2021

Appointment was on time, loaner was ready and waiting and all went smooth. I was in and out in less than 15 minutes. And was contacted as soon as the car was ready for pickup which took just a few minutes.

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Google Oct 4, 2021

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Cars Oct 2, 2021

Mark M took excellent care of me with his fellow team members. Every employee I came in contact with at the dealership were friendly and willing to assist.

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Google Oct 2, 2021

Can’t say enough nice things about the service department. I wouldn’t think of anyone else other than Dean and team service our vehicles.

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DealerRater Oct 1, 2021

Everyone was helpful and the service was done promptly. Marc was very knowledgeable. I’ll certainly be back if I ever need anything.

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Google Oct 1, 2021

The staff was acomodating to me, my husband and our baby. They explained everything, took us for a test drive while talking about the car features, and finally got us outta door in 2 hrs with a wonderful car.

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Facebook Sep 30, 2021

Their service is outstanding. I bought my GLK there 11 years ago - they have serviced it for me throughout this time, and I have been thrilled with the quality and personalized touch!

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Google Sep 25, 2021

I always have a great experience when I come in for service and if I have questions. Thank you.

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Google Sep 16, 2021

Samir is the best car dealer I've experienced. He was very helpful and professional. He made me feel great about my purchase of my 2020 Mercedes Benz GLA. I am truly a lifetime customer of his. Thank you very much Samir

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Facebook Sep 16, 2021

If you’re in for service, Mark Matuszewski is your best choice. Always let’s you know what’s need to repair your vehicle and no pressure to have recommended service done. I never leave their feeling like I was taken advantage of. A great feeling that makes you want to go back when a new car is on your mind. Thanks Mark for the great service.

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DealerRater Sep 16, 2021

Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan.

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Cars Sep 15, 2021

Very quick turn around and excellent service.

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DealerRater Sep 12, 2021

The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return.

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Facebook Sep 4, 2021

Our 1st Mercedes-Benz was purchased with Carol Bucaro's fantastic help. She was extremely helpful and caring. And, most importantly, there was not a hint of pushiness. Best car purchase we have ever had.

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Google Sep 3, 2021

Gregory was a delight to work with, easy and helpful, not pushy. Not aggressive at all, eager to please and I would come back and refer my friends. Thanks Gregory and St. Charles MB

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Google Aug 31, 2021

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Google Aug 13, 2021

Brad is the most helpful service advisor I have delt with at any car dealership. Highly recommended.

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Google Aug 11, 2021

However there aren't many complaints for this place but my recent experience kind of made me mad. I have purchased vehicles from here and I get all my vehicles serviced here. We know few people at this place and thought would be able to get the best possible deal from here. I just purchased a 2020 C class basically 0 mile for my daughter and paid the sticker price since there was no room for any negotiation. There were 3 same vehicles to choose from and I did. A week later the other 2 vehicles were marked down in price.....Specials $5,000 off the ...

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DealerRater Aug 10, 2021

Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally

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Google Aug 10, 2021

Had great experience. Very polite and great customer service. Me and my husband Samson, came here to get one Mercedes but end up buying 2 due to their trustworthy and helpful nature. Gregg helped us in everything, from looking for the car and getting everything taken care of. Keep up the good work.

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Cars Aug 9, 2021

Excellent Service and Service Manager Is Very Knowledgeable and Kind

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Google Aug 9, 2021

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Google Aug 5, 2021

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Google Jul 31, 2021

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Google Jul 30, 2021

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Facebook Jul 29, 2021

We Recently purchased a Mercedes from Andrew. We stopped in just to take a look. He was great to work with. No pressure. He answered all our questions. Went home to think about it… texted him with additional questions which he promptly answered. Once we decided on the vehicle he had everything prepared for us… he definitely made the process super simple for us!!

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Cars Jul 29, 2021

We recently purchased a Mercedes from Andrew. I have to say it was the easiest and fastest car purchase we ever made!! Everyone was Awesome to work with!!

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Google Jul 29, 2021

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Google Jul 26, 2021

Five stars experience

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Facebook Jul 18, 2021

It was perfect. Everyone takes very good care of us.

Mercedes-Benz of St. Charles 41.9141622, -88.3414.