PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

Google logo
Google Oct 25, 2021

Google logo
Google Oct 23, 2021

Google logo
Google Oct 22, 2021

Google logo
Google Oct 15, 2021

Great experience with Joel, Tom, Gene, and Jacob!! Thank you for making this a positive experience for me.

Google logo
Google Oct 14, 2021

DealerRater logo
DealerRater Oct 9, 2021

Appointment was on time, loaner was ready and waiting and all went smooth. I was in and out in less than 15 minutes. And was contacted as soon as the car was ready for pickup which took just a few minutes.

Read at DealerRater

Google logo
Google Oct 4, 2021

Cars logo
Cars Oct 2, 2021

Mark M took excellent care of me with his fellow team members. Every employee I came in contact with at the dealership were friendly and willing to assist.

Google logo
Google Oct 2, 2021

Can’t say enough nice things about the service department. I wouldn’t think of anyone else other than Dean and team service our vehicles.

DealerRater logo
DealerRater Oct 1, 2021

Everyone was helpful and the service was done promptly. Marc was very knowledgeable. I’ll certainly be back if I ever need anything.

Read at DealerRater

Google logo
Google Oct 1, 2021

The staff was acomodating to me, my husband and our baby. They explained everything, took us for a test drive while talking about the car features, and finally got us outta door in 2 hrs with a wonderful car.

Facebook logo
Facebook Sep 30, 2021

Their service is outstanding. I bought my GLK there 11 years ago - they have serviced it for me throughout this time, and I have been thrilled with the quality and personalized touch!

Google logo
Google Sep 25, 2021

I always have a great experience when I come in for service and if I have questions. Thank you.

Google logo
Google Sep 16, 2021

Samir is the best car dealer I've experienced. He was very helpful and professional. He made me feel great about my purchase of my 2020 Mercedes Benz GLA. I am truly a lifetime customer of his. Thank you very much Samir

DealerRater logo
DealerRater Sep 16, 2021

Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan.

Read at DealerRater

Facebook logo
Facebook Sep 16, 2021

If you’re in for service, Mark Matuszewski is your best choice. Always let’s you know what’s need to repair your vehicle and no pressure to have recommended service done. I never leave their feeling like I was taken advantage of. A great feeling that makes you want to go back when a new car is on your mind. Thanks Mark for the great service.

Cars logo
Cars Sep 15, 2021

Very quick turn around and excellent service.

DealerRater logo
DealerRater Sep 12, 2021

The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return.

Read at DealerRater

Facebook logo
Facebook Sep 4, 2021

Our 1st Mercedes-Benz was purchased with Carol Bucaro's fantastic help. She was extremely helpful and caring. And, most importantly, there was not a hint of pushiness. Best car purchase we have ever had.

Google logo
Google Sep 3, 2021

Gregory was a delight to work with, easy and helpful, not pushy. Not aggressive at all, eager to please and I would come back and refer my friends. Thanks Gregory and St. Charles MB

Google logo
Google Sep 1, 2021

Google logo
Google Aug 31, 2021

Google logo
Google Aug 13, 2021

Brad is the most helpful service advisor I have delt with at any car dealership. Highly recommended.

Google logo
Google Aug 11, 2021

However there aren't many complaints for this place but my recent experience kind of made me mad. I have purchased vehicles from here and I get all my vehicles serviced here. We know few people at this place and thought would be able to get the best possible deal from here. I just purchased a 2020 C class basically 0 mile for my daughter and paid the sticker price since there was no room for any negotiation. There were 3 same vehicles to choose from and I did. A week later the other 2 vehicles were marked down in price.....Specials $5,000 off the ...

Google logo
Google Aug 10, 2021

Had great experience. Very polite and great customer service. Me and my husband Samson, came here to get one Mercedes but end up buying 2 due to their trustworthy and helpful nature. Gregg helped us in everything, from looking for the car and getting everything taken care of. Keep up the good work.

Cars logo
Cars Aug 9, 2021

Excellent Service and Service Manager Is Very Knowledgeable and Kind

Google logo
Google Aug 9, 2021

DealerRater logo
DealerRater Aug 7, 2021

Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally

Read at DealerRater

Google logo
Google Aug 5, 2021

Google logo
Google Jul 31, 2021

Google logo
Google Jul 30, 2021

Facebook logo
Facebook Jul 29, 2021

We Recently purchased a Mercedes from Andrew. We stopped in just to take a look. He was great to work with. No pressure. He answered all our questions. Went home to think about it… texted him with additional questions which he promptly answered. Once we decided on the vehicle he had everything prepared for us… he definitely made the process super simple for us!!

Cars logo
Cars Jul 29, 2021

We recently purchased a Mercedes from Andrew. I have to say it was the easiest and fastest car purchase we ever made!! Everyone was Awesome to work with!!

Google logo
Google Jul 29, 2021

Google logo
Google Jul 26, 2021

Five stars experience

Facebook logo
Facebook Jul 18, 2021

It was perfect. Everyone takes very good care of us.

Google logo
Google Jul 15, 2021

I had a great experience at this dealership. Tom was my salesperson. He made me feel at ease and added value to my purchase. At no point did I feel overwhelmed or pressured. I highly recommend.

Google logo
Google Jul 11, 2021

Tony parts specialist is the best and very Professional my go to Benz Dealer. 🌟

Cars logo
Cars Jul 9, 2021

As always they picked up our car and actually fixed it and brought it back all in the same day!

Google logo
Google Jul 4, 2021

When you shop at a high end dealership, you expect the best of treatment and care, they did not disappoint.

Google logo
Google Jul 3, 2021

Service with a SOUTHERN hospitality feel!!! Made me feel as if I always part of the family!

Cars logo
Cars Jun 30, 2021

Nice place, great work, car washed, on-time return.

Facebook logo
Facebook Jun 28, 2021

Good service, completed on-time

Cars logo
Cars Jun 27, 2021

Mark was awesome and addressed all of my concerns, and kept me in the loop throughout the process.

Cars logo
Cars Jun 27, 2021

Andrew Sofiakis is an awesome sales specialist!

Google logo
Google Jun 27, 2021

Google logo
Google Jun 26, 2021

Facebook logo
Facebook Jun 26, 2021

Fantastic dealership and outstanding service department

DealerRater logo
DealerRater Jun 25, 2021

Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone.

Read at DealerRater

Google logo
Google Jun 21, 2021

Cars logo
Cars Jun 16, 2021

The service is always wonderful...communication is great! I always know upfront the service.

Google logo
Google Jun 12, 2021

Taylor was awesome!! We bought our car from this dealership a year ago and our Mercedesme app was not working. We had tried to get it to work a couple of times before from the agents there but we were left with no answers. This time when we took our car in for a scheduled service, we were fortunate to find Taylor (who was not our service agent) who knew so much about everything! He was a Godsend when we have been struggling with this issue for the past year. Taylor was informative, caring, professional, hard-working and extremely humble. He ...

DealerRater logo
DealerRater Jun 10, 2021

Fast and friendly service. Mark kept me up to date on progress and procedures throughout my visit. Follow-up texts checking on my satisfaction were appreciated.

Read at DealerRater

Cars logo
Cars Jun 7, 2021

Being a Senior Citizen, it is especially helpful when I walk in and they seem to remember who I am and are always warm in their greeting and very helpful in answering any questions, no matter how insignificant my questions may be, Bill Tom and now Corey, seem to understand that they have to "hold my hand" a little bit. I appreciate their patience.

DealerRater logo
DealerRater Jun 5, 2021

Efficient visit and had good dialogue. Service advisor went above and beyond to address issues on a month old GLS450. I appreciated the follow ups, now just need to wait for a part!

Read at DealerRater

Google logo
Google Jun 1, 2021

The service experience was great at Mercedes of St. Charles. I didn’t feel as if they were trying to sell me unnecessary products. They were very accommodating to my service needs.

Google logo
Google May 29, 2021

DealerRater logo
DealerRater May 29, 2021

I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day.

Read at DealerRater

Google logo
Google May 29, 2021

Google logo
Google May 27, 2021

Google logo
Google May 24, 2021

I worked with Samer to buy my used C-300. He was one of the most professional, kind, and knowledgeable salespeople I have ever worked with at a car dealership ever. Cannot recommend him and Mercedes of St. Charles enough. Wonderful service and incredibly hospitable. Make sure you see Samer for a guaranteed great experience!

Google logo
Google May 22, 2021

Google logo
Google May 21, 2021

The service department was most helpful when I needed new batteries for my Benz remote.

Google logo
Google May 11, 2021

Carol did a great job helping get the price I wanted. She was very helpful and professional!

Cars logo
Cars May 9, 2021

Great overall. Good loaner, easy process. I did ask them to remove the license plate frame on the rear that was from the original dealer because it had screws chipping the paint job and they forgot to do that for me so I did it at home. Took me over an hour, since Im not a mechanic with all the tools. Otherwise, they took care of everything. I will bring all my MB business to them.

DealerRater logo
DealerRater May 7, 2021

Corey Weaver was especially attentive and supportive. A very good rep for your dealership. Earlie, we were unable to reach anyone by phone. No one answered. I was Corey that met my wife and handled everything. Much appreciated.

Read at DealerRater

Facebook logo
Facebook May 7, 2021

Yeah, they sell Mercedes-Benz, but the people make it all work.

Google logo
Google May 5, 2021

I have always had a great experience at M-B of St. Charles and this was no different.

Facebook logo
Facebook May 3, 2021

Samer was extremely accommodating and nice to work with. This was our first Mercedes and we are so excited! Greta experience. We will definitely recommend people your way.

Cars logo
Cars May 2, 2021

We purchased a C 300 and after my wife drove it for a few days she realized it was not what she wanted. Basically it was to small and did not give her the ride she was looking for. I called our salesman Andrew and he said that making us happy was his goal and he'd would do whatever he could to make that happen. We live 21/2 hours away in a different state but we went back to see if there was another car that my wife would love. There was, she had her eye on a E 400 that I ...

DealerRater logo
DealerRater Apr 30, 2021

Mark is very professional and trustworthy! We service all our Mercedes at this dealership. I request that the senior technician work on the cars and Mark honors this request.

Read at DealerRater

Google logo
Google Apr 30, 2021

Google logo
Google Apr 29, 2021

Everyone there was so helpful and nice. No high pressure sales. Very nice collection of cars, well worth the drive.

DealerRater logo
DealerRater Apr 29, 2021

Any dealership that wants to be the best they can be should take a close look at this one! Excellent place! Keep up the good work guys! Thank you!!!

Read at DealerRater

Google logo
Google Apr 25, 2021

Very Very Nice people! Had a great experience wich ended up with a new car in my garage:) Thank a lot to Tom and Taylor, you guys did a great job!

Google logo
Google Apr 16, 2021

Excellent place to purchase a used car. Very professional car dealership. Tom is the best and would recommend him.

Google logo
Google Apr 13, 2021

Google logo
Google Apr 9, 2021

Cars logo
Cars Apr 8, 2021

Corey in the service department was great! I popped in for a light bulb repair and he had it taken care of in 30 minutes, and they washed my car. Great service.

Google logo
Google Apr 2, 2021

Samir was very helpful and answered all of my questions and the financing manager helped find financing for me even with a new mortgage. Samir also went to bat for me when there was a minor issue with my used car the next day and they had it taken care of with no cost to me.

Google logo
Google Mar 31, 2021

FANTASTIC dealership

Google logo
Google Mar 30, 2021

As always, great service...

Google logo
Google Mar 27, 2021

Outstanding service and attention to detail! They all went out of their way spending time with me to be sure I understood the technical aspects of the car... even to the point of coming to my house to ensure all was OK!

Google logo
Google Mar 27, 2021

I enjoyed speaking with Greg Gentile and doing all of the car purchasing process through him opposed to having to actually go into the dealership and wait for hours to get this done. I got approved for everything overnight and I was able to pickup my vehicle and complete documents for my lease within 2 hours. I got an amazing deal for my current vehicle and I couldn't be anymore happier with my first luxury vehicle. This is definitely the first of many, so I highly recommend stopping by at this dealership.

Google logo
Google Mar 26, 2021

Cars logo
Cars Mar 25, 2021

I bring my autos here because they truly act on the slogan "the best or not at all".

Cars logo
Cars Mar 17, 2021

Mercedes-Benz of St. Charles is an excellent dealership. It has a great selection of vehicles. The Sales and Finance teams are first-rate. The service department is dependable and takes great care of the vehicles. Highly Recommended!

Google logo
Google Mar 10, 2021

Great location, Carol Bucaro is very profesional and doing great job!

Google logo
Google Mar 9, 2021

MB St. Charles is a great dealership and shop. Always helpful and candid.

Google logo
Google Mar 9, 2021

Awesome Service and Knowledgeable techs. I had my E350 taken in for B service and I was told about a 100 buck discount online. That was awesome and a loaner vehicle was readily available. This dealership has some great service prices. Will definitely be going back

Google logo
Google Mar 6, 2021

I recently purchased a new car from Mercedes-Benz of St. Charles and it was a wonderful experience! Craig the GM is great to work with. He got everything started for me and he stayed involved from start to finish. Zack in sales made everything easy and Taylor has been a lot of help with questions about the car itself. They make customers feel that they have a team supporting them. I signed up for the pre-paid maintenance plan which saves money on scheduled maintenance. We're very satisfied!

DealerRater logo
DealerRater Mar 4, 2021

Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!

Read at DealerRater

Google logo
Google Mar 4, 2021

I purchased a certified Mercedes from this dealer but live in another state. I worked with the salesman to discuss the car and look it over using Facetime. I had a number of questions and asked to see several documents concerning their certified inspection, etc. The salesman was polite and quickly responded to all my needs. When picked up the car everything was in order and they had detailed the car for me. After the sale they followed up to see if I had any issues or questions. Overall, an organization that provides a level of service and professionalism you ...

Google logo
Google Mar 4, 2021

Google logo
Google Mar 1, 2021

Everything went as scheduled - there was some recommended service options following the Service A visit. Dean reviewed them with me and explained the risks if the recommendations were not followed in a timely manner. Very professional and helpful!

Google logo
Google Feb 28, 2021

I recently purchased a used vehicle from MB of St Charles. As far as car buying goes it was as good as it gets. I worked with Gregg Gentile and it was quick and easy. I would definitely buy from them again.

Google logo
Google Feb 24, 2021

Cars logo
Cars Feb 22, 2021

My sales man was very polite and explained everything. He treated me like a daughter even though we are the same age. He was very respectful and thoughtful because I hadn't purchase a new car in over 20 years.

Google logo
Google Feb 15, 2021

Facebook logo
Facebook Feb 13, 2021

Timely and through repairs.

Filter Results
Saved Vehicles

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact Us

(888) 459-2190

Call Now

225 North Randall Road • St. Charles, IL 60174

Get Directions

Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-5pm

Mercedes-Benz of St. Charles 41.9141622, -88.3414.