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As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Carol did a great job helping get the price I wanted. She was very helpful and professional!
Corey Weaver was especially attentive and supportive. A very good rep for your dealership. Earlie, we were unable to reach anyone by phone. No one answered. I was Corey that met my wife and handled everything. Much appreciated.
Yeah, they sell Mercedes-Benz, but the people make it all work.
I have always had a great experience at M-B of St. Charles and this was no different.
Samer was extremely accommodating and nice to work with. This was our first Mercedes and we are so excited! Greta experience. We will definitely recommend people your way.
Mark is very professional and trustworthy! We service all our Mercedes at this dealership. I request that the senior technician work on the cars and Mark honors this request.
Everyone there was so helpful and nice. No high pressure sales. Very nice collection of cars, well worth the drive.
Any dealership that wants to be the best they can be should take a close look at this one! Excellent place! Keep up the good work guys! Thank you!!!
Very Very Nice people! Had a great experience wich ended up with a new car in my garage:) Thank a lot to Tom and Taylor, you guys did a great job!
Excellent place to purchase a used car. Very professional car dealership. Tom is the best and would recommend him.
Samir was very helpful and answered all of my questions and the financing manager helped find financing for me even with a new mortgage. Samir also went to bat for me when there was a minor issue with my used car the next day and they had it taken care of with no cost to me.
As always, great service...
Outstanding service and attention to detail! They all went out of their way spending time with me to be sure I understood the technical aspects of the car... even to the point of coming to my house to ensure all was OK!
I enjoyed speaking with Greg Gentile and doing all of the car purchasing process through him opposed to having to actually go into the dealership and wait for hours to get this done. I got approved for everything overnight and I was able to pickup my vehicle and complete documents for my lease within 2 hours. I got an amazing deal for my current vehicle and I couldn't be anymore happier with my first luxury vehicle. This is definitely the first of many, so I highly recommend stopping by at this dealership.
Great location, Carol Bucaro is very profesional and doing great job!
MB St. Charles is a great dealership and shop. Always helpful and candid.
Awesome Service and Knowledgeable techs. I had my E350 taken in for B service and I was told about a 100 buck discount online. That was awesome and a loaner vehicle was readily available. This dealership has some great service prices. Will definitely be going back
I recently purchased a new car from Mercedes-Benz of St. Charles and it was a wonderful experience! Craig the GM is great to work with. He got everything started for me and he stayed involved from start to finish. Zack in sales made everything easy and Taylor has been a lot of help with questions about the car itself. They make customers feel that they have a team supporting them. I signed up for the pre-paid maintenance plan which saves money on scheduled maintenance. We're very satisfied!
Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!
I purchased a certified Mercedes from this dealer but live in another state. I worked with the salesman to discuss the car and look it over using Facetime. I had a number of questions and asked to see several documents concerning their certified inspection, etc. The salesman was polite and quickly responded to all my needs. When picked up the car everything was in order and they had detailed the car for me. After the sale they followed up to see if I had any issues or questions. Overall, an organization that provides a level of service and professionalism you ...
Everything went as scheduled - there was some recommended service options following the Service A visit. Dean reviewed them with me and explained the risks if the recommendations were not followed in a timely manner. Very professional and helpful!
I recently purchased a used vehicle from MB of St Charles. As far as car buying goes it was as good as it gets. I worked with Gregg Gentile and it was quick and easy. I would definitely buy from them again.
Timely and through repairs.
No problem getting a loaner and they answer all of your questions… Always friendly and happy to help
Excellent service , professional, knowledgeable and prompt. Service Department was exceptional especially Service Manager Ron Neal who went above and beyond to keep us updated and accommodate all of our needs. He explained every step of the way.
The respect we get when we come in.
Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience.
We rode down from Michigan and my car was damaged during the trip. I was very upset and disappointed but Andrew with his calm demeanor and reassuring voice went to work and In the matter of a couple of hours me and my wife were on the way back home with a great deal and the car of our dreams. I would like to commend Andrew and his team as he is a great salesman and a true gentleman. Thanks so much. Michael Ann Jonice
Mark is excellent. Always attentive to our needs and ensures the work is completed timely and accurately.
It is such a pleasure doing business with MB of STC. I had an issue with my tires, called and pushed  for service and Mark Matuszewski answered the phone. He took excellent care of me and made me feel that I was his only priority that day. Great place to buy a car and service a car.
Buying a car is usually miserable but every person at this dealership was delightful, especially Carol. She went above and beyond to make the experience easy and special. I highly recommend buying a car from Mercedes Benz of St. Charles !
Once again, Mark, Scott and the entire service team exceeded expectations!!!
Very good service people and they gave me a loaner without question!
Always great, friendly and professional service
Great place to get your vehicle serviced! The staff is friendly and the service is very quick and efficient. I would recommend them to anyone who owns a Mercedes Benz
Great local dealership. Unfortunately one vehicle was too small to fit the wheelchair and the next size up was too big. We will check in with Lexus.
Attitude treatment and respect for the customer
Very nice professional competent people... the device guys rock👍🏻👍🏻
Mercedes Benz St Charles location has the best customer service I have ever received. They always get me in when I need service and go above and beyond to make the experience easy and stress free. Mark explains everything that needs to be done including prices before they start the work so I know what to expect expense wise. I’m always informed when the service will be done or if it needs more time, etc. and I am never without a loaner car. I can’t thank the team at this location especially Mark for taking such good care ...
It's always a very nice experience at Mercedes service (although a better coffee machine in the waiting room would be great :). The people are extremely nice and accommodating.
Mercedes of St Charles is fantastic. Quick responses and honest and friendly staff. Mark the service writer was great. In and out and had no problems, loaner was ready when promised. Do yourself a favor if your in the market for a Mercedes of just need service....Skip Motorwerks in Barrington and go to St Charles. These guys get it right!
St. Charles Mercedes does a fantastic job servicing my Mercedes.
Expert Service Staff. Easy in and out. Answered all my questions and fixed the issues quickly! They have always guided me in the right direction and only have recommended parts that I need to keep my car running for the long term. I need 100% reliability and Mercedes-Benz of St. Charles delivers 100% of the time. They have kept me and my Mercedes on the road mile after mile. I will continue to bring my business to MB of St Charles
Wonderful customer service. Quick and efficient work.
I always appreciate the attention given to the amount of time that I will be without my vehicle, so a loaner is always at the ready, for me, the prompt phone call when my car will be ready for pickup, along with a complimentary wash job--------that's how to SPOIL a customer
St. Charles Mercedes customer service is awesome!
Always a great experience. Customer Service at this dealership is amazing. The service department is always so helpful, friendly and accommodating to my needs. Thanks for everything!
Working with you guys is always a great experience! Mark the Sprinter guy is great and should be a keeper
Best buying experience. They change car purchasing into a pleasure. Great service and great prices. I couldn’t recommend them more highly. The service can't be beat. Their service department can't be beat.
Friendly professional staff answer all your questions, explain what services are being performed and any safety issues being addressed. If you choose to wait there. the waiting room is comfortable with nice amenities, and if not the loaner process is quick and simple
Very courteous and helpful.
Sales and service reps have been very accommodating. Also, I am a returning customer for service and have always had a pleasant and professional experience.
Great service and staff!
Mark in service was splendid to work with. Thankful for the continual communication and the extra effort put in to make my experience pleasant.
I drive past other dealerships to get here! Wonderful service and even better employees
I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best loaner on the floor.
Great people, Great service, Highly recommend! I brought my vehicle in for routine maintenance and was extremely satisfied with the entire process. Brad S was my service advisor and did a phenomenal job communicating with me throughout the duration of my car being at the shop and even took the time to explain what they found and what they recommend in the future. He was very knowledgeable of the vehicles and took care of me like I was family. Highly Recommend you visit Brad at Mercedes-Benz of St Charles for any service work you may need.
Only the best
I needed to get my vehicle serviced and Brad Schrank assisted me with the process! He is so professional & kind and was able to get me into a loaner car immediately (upgraded as well to test drive a new GLC)! Brad is very thorough & followed up daily with me regarding progress of my vehicle, not to mention a part that needed to be replaced due to a recall, and Brad made sure that was taken care of as well! Thank you for the Amazing service Brad you’re so knowledgeable and you treat the clients right, Mercedes St. ...
I always service this 2010 GLK here at the dealer I bought the car at. They take the time to look over the total needs of the car. Dean is a very good person and represents the dealership in a very professional way.
Another great experience at St Charles Mercedes
All went well as usual. Fast, excellent, courteous service is what you can expect at Mercedes-Benz of St Charles!
As always , great service at St Charles Mercedes. Brad was very helpful and got me a loaner right away as I didn't realize how long the service would take!! great job and very clean facility!!
Great service everytime. In and out with my problem solved.
We have always had great service at this dealership for all 3 of our mercedes. I like that it is straightforward and they do not waste any time in the check in/check out process.
Excellent customer service !
My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called the service dept. at Mercedes Benz of St. Charles and they were able to fit me in and get. new tire installed on my vehicle within an hour and a half. My family and I left on time for our trip.
Corey was great. Fantastic service
Good service. Reasonable sales reps. Good Manager.
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love it and the salesman put extra efforts helping me to order mats for the car. He is awesome salesman, regret did not buy this brand before, glad now. Greatly appreciate
Very professional sales person. Did not have any negative experience during the entire process which was very smooth and quick!!
This was the best car buying experience my wife and I have ever had. The whole team went above and beyond to make us feel comfortable and confident. Will definitely return for future purchases.
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