PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of St. Charles to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Jul 26, 2021

Five stars experience

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Facebook Jul 18, 2021

It was perfect. Everyone takes very good care of us.

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Google Jul 15, 2021

I had a great experience at this dealership. Tom was my salesperson. He made me feel at ease and added value to my purchase. At no point did I feel overwhelmed or pressured. I highly recommend.

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Google Jul 11, 2021

Tony parts specialist is the best and very Professional my go to Benz Dealer. 🌟

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Cars Jul 9, 2021

As always they picked up our car and actually fixed it and brought it back all in the same day!

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Google Jul 4, 2021

When you shop at a high end dealership, you expect the best of treatment and care, they did not disappoint.

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Google Jul 3, 2021

Service with a SOUTHERN hospitality feel!!! Made me feel as if I always part of the family!

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Cars Jun 30, 2021

Nice place, great work, car washed, on-time return.

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Facebook Jun 28, 2021

Good service, completed on-time

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Cars Jun 27, 2021

Mark was awesome and addressed all of my concerns, and kept me in the loop throughout the process.

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Cars Jun 27, 2021

Andrew Sofiakis is an awesome sales specialist!

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Google Jun 27, 2021

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Google Jun 26, 2021

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Facebook Jun 26, 2021

Fantastic dealership and outstanding service department

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DealerRater Jun 25, 2021

Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone.

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Google Jun 21, 2021

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Cars Jun 16, 2021

The service is always wonderful...communication is great! I always know upfront the service.

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Google Jun 12, 2021

Taylor was awesome!! We bought our car from this dealership a year ago and our Mercedesme app was not working. We had tried to get it to work a couple of times before from the agents there but we were left with no answers. This time when we took our car in for a scheduled service, we were fortunate to find Taylor (who was not our service agent) who knew so much about everything! He was a Godsend when we have been struggling with this issue for the past year. Taylor was informative, caring, professional, hard-working and extremely humble. He ...

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DealerRater Jun 10, 2021

Fast and friendly service. Mark kept me up to date on progress and procedures throughout my visit. Follow-up texts checking on my satisfaction were appreciated.

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Cars Jun 7, 2021

Being a Senior Citizen, it is especially helpful when I walk in and they seem to remember who I am and are always warm in their greeting and very helpful in answering any questions, no matter how insignificant my questions may be, Bill Tom and now Corey, seem to understand that they have to "hold my hand" a little bit. I appreciate their patience.

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DealerRater Jun 5, 2021

Efficient visit and had good dialogue. Service advisor went above and beyond to address issues on a month old GLS450. I appreciated the follow ups, now just need to wait for a part!

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Google Jun 1, 2021

The service experience was great at Mercedes of St. Charles. I didn’t feel as if they were trying to sell me unnecessary products. They were very accommodating to my service needs.

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Google May 29, 2021

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DealerRater May 29, 2021

I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day.

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Google May 29, 2021

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Google May 27, 2021

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Google May 24, 2021

I worked with Samer to buy my used C-300. He was one of the most professional, kind, and knowledgeable salespeople I have ever worked with at a car dealership ever. Cannot recommend him and Mercedes of St. Charles enough. Wonderful service and incredibly hospitable. Make sure you see Samer for a guaranteed great experience!

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Google May 22, 2021

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Google May 21, 2021

The service department was most helpful when I needed new batteries for my Benz remote.

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Google May 11, 2021

Carol did a great job helping get the price I wanted. She was very helpful and professional!

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Cars May 9, 2021

Great overall. Good loaner, easy process. I did ask them to remove the license plate frame on the rear that was from the original dealer because it had screws chipping the paint job and they forgot to do that for me so I did it at home. Took me over an hour, since Im not a mechanic with all the tools. Otherwise, they took care of everything. I will bring all my MB business to them.

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DealerRater May 7, 2021

Corey Weaver was especially attentive and supportive. A very good rep for your dealership. Earlie, we were unable to reach anyone by phone. No one answered. I was Corey that met my wife and handled everything. Much appreciated.

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Facebook May 7, 2021

Yeah, they sell Mercedes-Benz, but the people make it all work.

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Google May 5, 2021

I have always had a great experience at M-B of St. Charles and this was no different.

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Facebook May 3, 2021

Samer was extremely accommodating and nice to work with. This was our first Mercedes and we are so excited! Greta experience. We will definitely recommend people your way.

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Cars May 2, 2021

We purchased a C 300 and after my wife drove it for a few days she realized it was not what she wanted. Basically it was to small and did not give her the ride she was looking for. I called our salesman Andrew and he said that making us happy was his goal and he'd would do whatever he could to make that happen. We live 21/2 hours away in a different state but we went back to see if there was another car that my wife would love. There was, she had her eye on a E 400 that I ...

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DealerRater Apr 30, 2021

Mark is very professional and trustworthy! We service all our Mercedes at this dealership. I request that the senior technician work on the cars and Mark honors this request.

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Google Apr 30, 2021

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Google Apr 29, 2021

Everyone there was so helpful and nice. No high pressure sales. Very nice collection of cars, well worth the drive.

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DealerRater Apr 29, 2021

Any dealership that wants to be the best they can be should take a close look at this one! Excellent place! Keep up the good work guys! Thank you!!!

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Google Apr 25, 2021

Very Very Nice people! Had a great experience wich ended up with a new car in my garage:) Thank a lot to Tom and Taylor, you guys did a great job!

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Google Apr 16, 2021

Excellent place to purchase a used car. Very professional car dealership. Tom is the best and would recommend him.

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Google Apr 13, 2021

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Google Apr 9, 2021

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Cars Apr 8, 2021

Corey in the service department was great! I popped in for a light bulb repair and he had it taken care of in 30 minutes, and they washed my car. Great service.

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Google Apr 2, 2021

Samir was very helpful and answered all of my questions and the financing manager helped find financing for me even with a new mortgage. Samir also went to bat for me when there was a minor issue with my used car the next day and they had it taken care of with no cost to me.

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Google Mar 31, 2021

FANTASTIC dealership

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Google Mar 30, 2021

As always, great service...

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Google Mar 27, 2021

Outstanding service and attention to detail! They all went out of their way spending time with me to be sure I understood the technical aspects of the car... even to the point of coming to my house to ensure all was OK!

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Google Mar 27, 2021

I enjoyed speaking with Greg Gentile and doing all of the car purchasing process through him opposed to having to actually go into the dealership and wait for hours to get this done. I got approved for everything overnight and I was able to pickup my vehicle and complete documents for my lease within 2 hours. I got an amazing deal for my current vehicle and I couldn't be anymore happier with my first luxury vehicle. This is definitely the first of many, so I highly recommend stopping by at this dealership.

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Google Mar 26, 2021

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Cars Mar 25, 2021

I bring my autos here because they truly act on the slogan "the best or not at all".

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Cars Mar 17, 2021

Mercedes-Benz of St. Charles is an excellent dealership. It has a great selection of vehicles. The Sales and Finance teams are first-rate. The service department is dependable and takes great care of the vehicles. Highly Recommended!

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Google Mar 10, 2021

Great location, Carol Bucaro is very profesional and doing great job!

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Google Mar 9, 2021

MB St. Charles is a great dealership and shop. Always helpful and candid.

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Google Mar 9, 2021

Awesome Service and Knowledgeable techs. I had my E350 taken in for B service and I was told about a 100 buck discount online. That was awesome and a loaner vehicle was readily available. This dealership has some great service prices. Will definitely be going back

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Google Mar 6, 2021

I recently purchased a new car from Mercedes-Benz of St. Charles and it was a wonderful experience! Craig the GM is great to work with. He got everything started for me and he stayed involved from start to finish. Zack in sales made everything easy and Taylor has been a lot of help with questions about the car itself. They make customers feel that they have a team supporting them. I signed up for the pre-paid maintenance plan which saves money on scheduled maintenance. We're very satisfied!

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DealerRater Mar 4, 2021

Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!

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Google Mar 4, 2021

I purchased a certified Mercedes from this dealer but live in another state. I worked with the salesman to discuss the car and look it over using Facetime. I had a number of questions and asked to see several documents concerning their certified inspection, etc. The salesman was polite and quickly responded to all my needs. When picked up the car everything was in order and they had detailed the car for me. After the sale they followed up to see if I had any issues or questions. Overall, an organization that provides a level of service and professionalism you ...

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Google Mar 4, 2021

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Google Mar 1, 2021

Everything went as scheduled - there was some recommended service options following the Service A visit. Dean reviewed them with me and explained the risks if the recommendations were not followed in a timely manner. Very professional and helpful!

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Google Feb 28, 2021

I recently purchased a used vehicle from MB of St Charles. As far as car buying goes it was as good as it gets. I worked with Gregg Gentile and it was quick and easy. I would definitely buy from them again.

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Google Feb 24, 2021

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Cars Feb 22, 2021

My sales man was very polite and explained everything. He treated me like a daughter even though we are the same age. He was very respectful and thoughtful because I hadn't purchase a new car in over 20 years.

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Google Feb 15, 2021

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Facebook Feb 13, 2021

Timely and through repairs.

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Facebook Feb 1, 2021

No problem getting a loaner and they answer all of your questions… Always friendly and happy to help

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Google Jan 30, 2021

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DealerRater Jan 22, 2021

Excellent service , professional, knowledgeable and prompt. Service Department was exceptional especially Service Manager Ron Neal who went above and beyond to keep us updated and accommodate all of our needs. He explained every step of the way.

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Facebook Jan 22, 2021

The respect we get when we come in.

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Google Jan 21, 2021

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DealerRater Jan 17, 2021

Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience.

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Google Jan 16, 2021

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DealerRater Jan 15, 2021

We rode down from Michigan and my car was damaged during the trip. I was very upset and disappointed but Andrew with his calm demeanor and reassuring voice went to work and In the matter of a couple of hours me and my wife were on the way back home with a great deal and the car of our dreams. I would like to commend Andrew and his team as he is a great salesman and a true gentleman. Thanks so much. Michael Ann Jonice

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Google Jan 9, 2021

Mark is excellent. Always attentive to our needs and ensures the work is completed timely and accurately.

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Google Jan 7, 2021

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Cars Jan 6, 2021

This is the 4th new Mercedesthat we have purchased at Mercedes Benx of St Charles. Zack Smith has been our salesperson for them all and does an outstanding job!

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Cars Jan 3, 2021

Carol Bucaro was very helpful, knowledgeable, honest and a pleasure to do business with. Carol went above and beyond to explore the options in my price range. She made sure I understood the process and advised me of the numerous features the E300 had. I would highly recommend Carol - she definitely is an asset to Mercedes Benz of St. Charles. Sincerely, Kathryn Buffington

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Google Jan 3, 2021

It is such a pleasure doing business with MB of STC. I had an issue with my tires, called and pushed [2] for service and Mark Matuszewski answered the phone. He took excellent care of me and made me feel that I was his only priority that day. Great place to buy a car and service a car.

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Google Jan 2, 2021

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Google Jan 1, 2021

Buying a car is usually miserable but every person at this dealership was delightful, especially Carol. She went above and beyond to make the experience easy and special. I highly recommend buying a car from Mercedes Benz of St. Charles !

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Google Dec 31, 2020

Once again, Mark exceeded expectations!!!

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Google Dec 31, 2020

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Facebook Dec 30, 2020

Very good service people and they gave me a loaner without question!

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Google Dec 29, 2020

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Facebook Dec 26, 2020

Always great, friendly and professional service

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DealerRater Dec 24, 2020

Great place to get your vehicle serviced! The staff is friendly and the service is very quick and efficient. I would recommend them to anyone who owns a Mercedes Benz

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Cars Dec 22, 2020

The vehicle was custom ordered and the salesman spent quite a lot of time with us picking out the right options to make it my wife's dream car. Very grateful, and impressed with the high caliber of professionalism of not only the salesman, but the entire dealership staff. The vehicle was ordered in 2020 and due to the pandemic, the assembly/delivery was delayed for quite some time. Upon arrival, the Dealership had the 2020 vehicle upgraded to a 2021 but the price of the vehicle was kept at the original 2020 price. A consideration from the dealership. Again very grateful and honored.

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Facebook Dec 20, 2020

Great local dealership. Unfortunately one vehicle was too small to fit the wheelchair and the next size up was too big. We will check in with Lexus.

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Google Dec 17, 2020

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Facebook Dec 14, 2020

Attitude treatment and respect for the customer

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Facebook Dec 11, 2020

Very nice professional competent people... the device guys rock👍🏻👍🏻

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Cars Dec 11, 2020

Accurate estimate. Kept apprised of progress. Friendly and helpful staff.

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Google Dec 8, 2020

Mercedes Benz St Charles location has the best customer service I have ever received. They always get me in when I need service and go above and beyond to make the experience easy and stress free. Mark explains everything that needs to be done including prices before they start the work so I know what to expect expense wise. I’m always informed when the service will be done or if it needs more time, etc. and I am never without a loaner car. I can’t thank the team at this location especially Mark for taking such good care ...

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Google Nov 29, 2020

Mercedes of St Charles is fantastic. Quick responses and honest and friendly staff. Mark the service writer was great. In and out and had no problems, loaner was ready when promised. Do yourself a favor if your in the market for a Mercedes of just need service....Skip Motorwerks in Barrington and go to St Charles. These guys get it right!

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Cars Nov 27, 2020

This is the third vehicle that Ive purchased from St Charles Mercedes, and I find their service and follow up to be excellent. The service advisor, Mark Matuszewski, is outstanding and a key reason for my repeat business

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Google Nov 26, 2020

St. Charles Mercedes does a fantastic job servicing my Mercedes.

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Cars Nov 20, 2020

Mercedes Benz in St Charles is a fantastic dealership all around. From service to sales, my experience was nothing but positive.

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Google Nov 15, 2020

Expert Service Staff. Easy in and out. Answered all my questions and fixed the issues quickly! They have always guided me in the right direction and only have recommended parts that I need to keep my car running for the long term. I need 100% reliability and Mercedes-Benz of St. Charles delivers 100% of the time. They have kept me and my Mercedes on the road mile after mile. I will continue to bring my business to MB of St Charles

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Google Nov 14, 2020

Wonderful customer service. Quick and efficient work.

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Contact Us

(888) 459-2190

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225 North Randall Road • St. Charles, IL 60174

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-5pm

Mercedes-Benz of St. Charles 41.9141622, -88.3414.