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WELCOME TO Mercedes-Benz of St. Charles
Our Response to COVID-19 (Coronavirus)
Welcome to Mercedes-Benz of St. Charles, where you can find anything and everything related to Mercedes-Benz in an environment dedicated to you—the customer. Drivers from Aurora, Wayne, Elgin, Batavia, and Elburn choose us not only for our vast selection of new Mercedes-Benz models and inventory of pre-owned cars from different luxury automakers. We currently have brand-new Mercedes-Benz cars in stock like the 2020 Mercedes-Benz C-Class, 2020 Mercedes-Benz GLA, 2020 Mercedes-Benz GLE, and more. We also offer high quality automotive service and exceptional customer experience. When you choose Mercedes-Benz of St. Charles, you’re in for an enjoyable car buying or service experience, each and every time.
Mainly, that’s because our sales staff is committed to maintaining a no-pressure environment. What that means is from the moment you arrive at our dealership until you drive off the lot, and even when you return for maintenance or repairs, our sole focus will be on you and your driving needs and desires. We’ll guide you through our options, sit you down with our finance department to determine a loan or lease package, and arrange part replacements as necessary. Whatever you might need, Mercedes-Benz of St. Charles is here to help you out.
Come to our dealership located at 225 Randall Road in St. Charles, IL to have a chat with our professional sales associates, browse the vehicles we have on offer, or to pick up an authentic Mercedes-Benz part to complete a do-it-yourself project at home. You can even contact our St. Charles Mercedes-Benz dealership ahead of time if you need any assistance before you visit. We’re always ready to help!
Mercedes-Benz of St. Charles Reviews
I recently purchased a new car from Mercedes-Benz of St. Charles and it was a wonderful experience! Craig the GM is great to work with. He got everything started for me and he stayed involved from start to finish. Zack in sales made everything easy and Taylor has been a lot of help with questions about the car itself. They make customers feel that they have a team supporting them. I signed up for the pre-paid maintenance plan which saves money on scheduled maintenance. We're very satisfied!
Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!
I purchased a certified Mercedes from this dealer but live in another state. I worked with the salesman to discuss the car and look it over using Facetime. I had a number of questions and asked to see several documents concerning their certified inspection, etc. The salesman was polite and quickly responded to all my needs. When picked up the car everything was in order and they had detailed the car for me. After the sale they followed up to see if I had any issues or questions. Overall, an organization that provides a level of service and professionalism you ...
Everything went as scheduled - there was some recommended service options following the Service A visit. Dean reviewed them with me and explained the risks if the recommendations were not followed in a timely manner. Very professional and helpful!
I recently purchased a used vehicle from MB of St Charles. As far as car buying goes it was as good as it gets. I worked with Gregg Gentile and it was quick and easy. I would definitely buy from them again.
Excellent service , professional, knowledgeable and prompt. Service Department was exceptional especially Service Manager Ron Neal who went above and beyond to keep us updated and accommodate all of our needs. He explained every step of the way.
Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience.
We rode down from Michigan and my car was damaged during the trip. I was very upset and disappointed but Andrew with his calm demeanor and reassuring voice went to work and In the matter of a couple of hours me and my wife were on the way back home with a great deal and the car of our dreams. I would like to commend Andrew and his team as he is a great salesman and a true gentleman. Thanks so much. Michael Ann Jonice
Great place to get your vehicle serviced! The staff is friendly and the service is very quick and efficient. I would recommend them to anyone who owns a Mercedes Benz
Always a great experience. Customer Service at this dealership is amazing. The service department is always so helpful, friendly and accommodating to my needs. Thanks for everything!
WEATHER
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(888) 459-2190
Call Now225 North Randall Road • St. Charles, IL 60174
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 9am-3pm
Open Today! Parts: 9am-3pm
