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WELCOME TO Mercedes-Benz of St. Charles
Welcome to Mercedes-Benz of St. Charles, where you can find anything and everything related to Mercedes-Benz in an environment dedicated to you—the customer. Drivers from Aurora, Wayne, Elgin, Batavia, and Elburn choose us not only for our vast selection of new Mercedes-Benz models and inventory of pre-owned cars from different luxury automakers. We currently have brand-new Mercedes-Benz cars in stock like the 2020 Mercedes-Benz C-Class, 2020 Mercedes-Benz GLA, 2020 Mercedes-Benz GLE, and more. We also offer high quality automotive service and exceptional customer experience. When you choose Mercedes-Benz of St. Charles, you’re in for an enjoyable car buying or service experience, each and every time.
Mainly, that’s because our sales staff is committed to maintaining a no-pressure environment. What that means is from the moment you arrive at our dealership until you drive off the lot, and even when you return for maintenance or repairs, our sole focus will be on you and your driving needs and desires. We’ll guide you through our options, sit you down with our finance department to determine a loan or lease package, and arrange part replacements as necessary. Whatever you might need, Mercedes-Benz of St. Charles is here to help you out.
Come to our dealership located at 225 Randall Road in St. Charles, IL to have a chat with our professional sales associates, browse the vehicles we have on offer, or to pick up an authentic Mercedes-Benz part to complete a do-it-yourself project at home. You can even contact our St. Charles Mercedes-Benz dealership ahead of time if you need any assistance before you visit. We’re always ready to help!
Mercedes-Benz of St. Charles Reviews
I felt the courtesy and polite staff were excellent. My service advisor (Cory) answered my questions and offered a loaner. The only negative was that I'm used to have a full 27 point inspection be part of an oil change. I was surprised to find out it wasn't. I still have to give the overall experience 5 stars.
Service experience has been great! Their protocols from the time you drive thru the service garage, they assess your car, put you on a loaner, down to picking up your car back is a breeze. Dean P. from service has been great and provided me updates for my truck repair. The showroom has been cordoned-off and it’s required for you to wear a mask, as all facilities do require it now. I suggest though, to have separate sanitation stations in the facility specially there’s doors separating service from the waiting area and please do as well with your ...
I was able to schedule a service appointment at my convenience. Service rep Corey was friendly and kept me advised while I waited. The customer waiting room was clean, modern and comfortable. My vehicle was returned washed and in excellent condition. The total price for the type "A" service was lower than other Mercedes dealers thanks to the $50 discount coupon. I live in Wheaton, and Mercedes St. Charles is closer to me than any other dealership. Keep up the good work and reasonable prices and I will continue to be your customer!
Dean Pontrelli was able to flex my appointment to a date/time that works best for me. As usual, Dean was professional, knowledgeable, prompt, and friendly, and had me on my way with a loaner car in minutes. I was alerted via a text link to the OwnerCare Vehicle Health Report that identified 2 recommended fixes to my car, which I approved in seconds with just a few clicks. Later that day I got my call that the vehicle was ready, and Dean even saved me a few bucks by applying a MB service coupon. Pick up process was equally fast! ...
Friendly staff, Exceptional service! Every time! Dean was wonderful to deal with, I especially appreciate his patience with me in explaining everything being done, in detail.
WEATHER
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(888) 459-2190
Call Now225 North Randall Road • St. Charles, IL 60174
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 7:30am-6pm
Open Today! Parts: 7:30am-5pm
Mercedes-Benz of St. Charles
Phone: (888) 459-2190
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