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WELCOME TO Mercedes-Benz of St. Charles
Welcome to Mercedes-Benz of St. Charles, where you can find anything and everything related to Mercedes-Benz in an environment dedicated to you—the customer. Drivers from Aurora, Wayne, Elgin, Batavia, and Elburn choose us not only for our vast selection of new Mercedes-Benz models and inventory of pre-owned cars from different luxury automakers. We currently have brand-new Mercedes-Benz cars in stock like the 2019 Mercedes-Benz C-Class, 2019 Mercedes-Benz GLA, 2019 Mercedes-Benz GLE, and more. We also offer high quality automotive service and exceptional customer experience. When you choose Mercedes-Benz of St. Charles, you’re in for an enjoyable car buying or service experience, each and every time.
Mainly, that’s because our sales staff is committed to maintaining a no-pressure environment. What that means is from the moment you arrive at our dealership until you drive off the lot, and even when you return for maintenance or repairs, our sole focus will be on you and your driving needs and desires. We’ll guide you through our options, sit you down with our finance department to determine a loan or lease package, and arrange part replacements as necessary. Whatever you might need, Mercedes-Benz of St. Charles is here to help you out.
Come to our dealership located at 225 Randall Road in St. Charles, IL to have a chat with our professional sales associates, browse the vehicles we have on offer, or to pick up an authentic Mercedes-Benz part to complete a do-it-yourself project at home. You can even contact our St. Charles Mercedes-Benz dealership ahead of time if you need any assistance before you visit. We’re always ready to help!
Mercedes-Benz of St. Charles Reviews
We live part time in Florida and brought our SUV back to St. Charles Mercedes to be serviced because of the stellar customer service and quality of the service. We did not have the same experience in Del Ray Beach, FL. We always now drive back to St. Charles, IL to have the service done right. Mark in service was outstanding. St. Charles Mercedes is highly recommended. We will not need anything else for another 60,000 miles except oil changes. The pricing was competitive and fair for everything that was done. We have no complaints.
I went in for an oil change and a new tire, because, apparently I ran over a large nail. Since both services would take nearly 2 hours, I asked for a loaner car, which they happily gave me....since I had running around to do, and wanted to get some of that done, while they worked on my car. When I got back I had the entire trunk filled with groceries, and the salesmen who were out in the service area immediately jumped in to action and helped me transfer the groceries from the loaner to my car!! I got in my car...with my new tire on, oil changed AND washed and went about the rest of my day!! It was nice to feel accomplished, when normally going for an oil change feels like a chore and a loss of precious time during the day.
Brad, Ron and Ian in the service dept are truly top notch. They provided the best service experience Ive ever had. I had consistent and near instant follow up the entire time. Someone was always available to give me info and provide me with updates. They had a nice loaner pulled up for me and ready to go. Brad was working for me multiple times on his day off, making sure things were ready before I arrived and updating me as time went on. This entire team provides absolutely flawless service. There are a couple Mercedes Benz dealers closer to me and I had no problem going out of my way to service here. They also provide a pick up and drop off service so if you have a Mercedes store closer to you, call Brad and he will make it work for you anyway. Thanks MB of St Charles!
Friendly, hard working service. They make the customer their number one priority.
WEATHER
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(888) 459-2190
Call Now225 North Randall Road • St. Charles, IL 60174
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 9am-4pm
Open Today! Parts: 9am-4pm
Mercedes-Benz of St. Charles
Phone: (888) 459-2190
http://maps.google.com/?q=225%20N.%20Randall%20Road%2C%20St.%20Charles%2C%20IL%2060174